Last updated: November 1 , 2024
The website (hereafter “Website”) https://www.gettrusty.io/ is operated by Get Trusty doo, a company registered under the laws of the Republic of Serbia whose head office is located at Vojvode Micka Krstica 1V, Belgrade, Serbia (hereafter “Get Trusty,” “we,” or “us"). This Privacy Policy explains how Get Trusty collects, uses, and protects personal data (hereafter “Personal Data”) of visitors and users (hereafter “you” or “your") of the Website and our services. We comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR") and other applicable privacy laws.
What personal data do we collect?
We collect Personal Data when you use our services. This includes:
- Identification and contact information: such as the phone number, email address.
- Technical information: IP address, device ID.
We do not collect sensitive Personal Data such as health information, political opinions, or religious beliefs.
Purposes and legal bases for processing personal data
We only process your Personal Data when we have a valid legal basis, including:
- Performance of a contract: to provide services, process payments, and manage your account.
- Legitimate interests: to prevent fraud and ensure the security of our services.
- Compliance with legal obligations: to meet regulatory or legal requirements.
- Consent: where required, such as for sending marketing communications.
Sharing your personal data
We may share your Personal Data with:
- Service providers: such as IT and payment processors to support our services.
- Legal authorities: when required by law or to protect our rights.
- Partners: as necessary for fraud prevention or service delivery.
Data transfers outside the EU
If we transfer your Personal Data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
Retention periods
We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy:
| Purpose | Retention Period |
|---|---|
| Managing your account | Until account closure or three years of inactivity |
| Responding to inquiries | Until resolution of the inquiry |
| Legal or regulatory compliance | As required by applicable laws |
Data security
We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction.
Your rights
Under the GDPR, you have the following rights regarding your Personal Data:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Restriction: Limit processing under certain conditions.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdrawal of consent: Withdraw consent for processing at any time.
To exercise your rights, contact us at info@gettrusty.io. You may also lodge a complaint with your local data protection authority.
Changes to this data policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Please check periodically for updates.
Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@gettrusty.io
- Address: Vojvode Micka Krstica 1V, Belgrade, Serbia