Frequently asked questions

We collect transactional data, currently including phone numbers, email addresses, IP addresses, device information, sender id, destination price, vendor information, content of the message, etc. This data is used solely for the purpose of generating risk grades and risk grading scores for transactions in real time. We do not sell or share your data with third parties. Our scoring algorithm processes this information to provide you with accurate risk assessments for your transactions.

We offer flexible configurations to suit various needs:

  • Basic Phone Number Grading: This setup uses only the phone number without additional validation. It provides a fast risk assessment based on phone number patterns and known risk factors.

  • Validated Phone Number Grading: This configuration includes phone number validation in addition to our basic grade prediction. It offers improved accuracy by confirming the validity and type of the particular phone number.

  • Enhanced Data Point Grading: This setup allows for more comprehensive risk grading by combining multiple data points. Each additional data point enhances the accuracy and depth of our risk assessment, providing you with a more robust fraud prevention solution.

For batch testing we need a snapshot of real traffic from your platform. This sample allows us to test our scoring system against your actual transaction patterns, ensuring the most accurate and relevant results for your business. We don’t need curated or cherry-picked data – your typical, everyday transactions are the most valuable for our analysis.

We take data protection very seriously. Our services are fully compliant with GDPR and other applicable data protection laws. We implement strict data handling procedures, including:

  • Data minimization: We only collect and process data that is necessary for our transaction grading service.
  • Data encryption: All data is encrypted both in transit and at rest. We do not store real data in our database, only the encrypted data.
  • Regular audits: We conduct periodic audits to ensure ongoing compliance.

Our advanced algorithms typically generate risk grade scores within milliseconds. For most transactions, you can expect to receive a grade and grade score at around 100 milliseconds. This depends on the number of data points provided (see setup options in FAQ no.2), and other factors. More details can be shared upon request.

Our grading scores have been proven to be highly accurate, with a success rate of over 95% in identifying fraudulent transactions. We continuously refine our algorithms using machine learning techniques and the latest fraud detection methodologies. However, it’s important to note that grading scores should be used as a tool to inform decision-making, not as the sole determinant for approving or denying transactions.

As a small startup, we pride ourselves on our agility and ability to provide tailored solutions. Here’s what you can expect:

  • Custom solutions: We’re committed to creating bespoke solutions for each of our customers. We understand that every business has unique needs and challenges.
  • Quick modifications: Our small, nimble team can implement changes and adjustments rapidly, often much faster than larger, more rigid organizations.
  • Collaborative approach: We work closely with our customers to understand their specific requirements and develop solutions that address their particular pain points.
  • Ongoing adaptability: As your needs evolve, we can quickly adapt our service to match. We’re not bound by rigid, one-size-fits-all systems.

Whether you need custom AI models, unique data integrations, or specific reporting formats, we’re here to accommodate your needs. Our goal is to be a flexible, responsive partner in your fraud prevention efforts.

Please contact us for more information on pricing and product tiers.